Frequently Asked Questions

Assistance with your luxury shopping experience.

What is your standard shipping policy for domestic orders?

We offer complimentary ground shipping on all domestic orders within the United States. Express shipping options are available at checkout for an additional fee.

How can I return or exchange an item?

Items in their original, unworn condition with all tags attached may be returned within 28 days of delivery. Please use our online portal to initiate a return and receive a prepaid shipping label.

Do you offer international shipping?

Yes, we ship to over 100 countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and the value of the order.

Can I request a custom fitting or alterations?

While we do not offer online alterations, we invite you to visit any of our flagship boutiques for professional tailoring services on full-price ready-to-wear and bridal collections.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

How do I track my order status?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.